Shipping Policy
Policies
Shipping
Information.
Meritessia is operated by CHAO Global Inc; this page explains order processing and estimated delivery timeframes for orders placed on meritessia.com.
Order processing time
2 – 3
Business Days
Excludes weekends and public holidays; measured from order confirmation to dispatch.
Estimated transit after dispatch
U.S. 10–17
International 11–18
Business days after dispatch. Transit estimates do not include the 2–3 business-day processing period.
Delivery timing has two parts.
1. Processing: 2–3 business days before dispatch, excluding weekends and public holidays.
2. Transit after dispatch: estimated 10–17 business days for U.S. orders and 11–18 business days for international orders.
These are estimated timeframes, not guaranteed delivery dates. Carrier disruptions, customs processing, destination restrictions, severe weather, peak periods, or other events outside our reasonable control may cause delays.
Track your order
After dispatch, tracking information is provided when available. You may use the tracking link in your shipping confirmation or the third-party tracking service below. Tracking formats vary by carrier and destination.
www.17track.netOpens in a new tab
Need help with your order?
Questions about
your shipment?
Customer Service Hours: Monday – Friday, 9:00 AM – 6:00 PM (EST). Expected response time: within 24 business hours. Weekend or holiday inquiries are handled on the next business day.